Privacy Policy

Effective Date: 17 May 2025

Welcome to Wongo Creek (www.wongocreek.com.au). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of personal information:

Personal details such as name and email address (e.g. when you subscribe or contact us)
Payment information (collected securely through our website provider)
IP address and device data (for basic analytics and fraud prevention)

2. How We Collect Your Information

Your information is collected when you:

Subscribe to our mailing list
Place an order or make a payment
Visit or browse our website (via cookies and analytics tools)

We collect this data through our website provider Wix and third-party services such as Google Analytics.

3. Why We Collect Your Data

We use your information to:

Fulfil orders and process payments
Communicate with you (e.g. order updates or marketing emails if subscribed)
Improve our website experience through analytics

4. Sharing Your Information

We only share your personal information with third parties as necessary, including:

Wix, our website and payment platform provider
Google Analytics, for understanding website traffic

We do not sell or rent your personal data.

5. Data Security

We take reasonable steps to protect your personal information. However, no method of online transmission or storage is 100% secure. Your data is managed through Wix, which provides security features like encryption and secure payment gateways.

6. Your Rights

If you are in Australia, you have the right to:

Access the personal information we hold about you
Request corrections to your personal data
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

At this time, we do not offer a way for users to directly delete their data, but you can contact us at wongocreek@gmail.com and we will assist as best as we can.

7. Children’s Privacy

Our website is accessible to users under the age of 18, but we do not knowingly collect personal information from children without parental consent. If we learn that we have collected personal data from a minor without consent, we will take steps to delete it.

8. Cookies

We use cookies to:

Improve site performance
Understand user behavior via Google Analytics

You can disable cookies through your browser settings, though this may affect website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.

10. Contact Us

If you have questions or concerns about this policy, or wish to access or correct your personal information, please contact:

Wongo Creek
Manilla 2346, NSW, Australia
Email: wongocreek@gmail.com